Introduction
At Micro Motor Engineering, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Fill out our contact form
- Request a quote or information about our services
- Subscribe to our newsletter
- Communicate with us via email or phone
This information may include:
- Name
- Email address
- Phone number
- Company name
- Message content
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect for various purposes, including to:
- Respond to your inquiries and provide customer service
- Process and fulfill your service requests
- Send you information about our services, updates, and promotional materials
- Improve our website and services
- Analyze website usage and trends
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with legal obligations
Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email delivery, website hosting, analytics)
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share your information for any other purpose with your consent
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to the processing of your information
- Restriction: Request restriction of processing
- Data Portability: Request transfer of your data to another organization
- Withdraw Consent: Withdraw consent at any time where we rely on consent to process your information
To exercise any of these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Last Updated: November 14, 2025
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Micro Motor Engineering
Email: info@micromotoreng.co.za
Phone: (011) 822-2822
Address: Johannesburg, South Africa